ISO 42001 APPLICATION

Transparency about AI use

Part of: Annex A.7: Information for Interested Parties

Description

Clear disclosure when individuals interact with AI systems or when AI significantly influences decisions affecting them.

Implementation Guidance

Disclosure Requirements

Implement clear disclosure when: users interact with AI chatbots or virtual assistants, AI significantly influences decisions affecting individuals (lending, hiring, insurance), AI-generated content is presented as outputs, and AI systems monitor or profile individuals.

Disclosure Mechanisms

Use context-appropriate disclosure: visual indicators in user interfaces (AI badge, chatbot disclaimer), disclosure statements in communications, AI transparency notices in terms of service, and proactive notification when AI replaces previously human-performed functions.

Transparency Register

Maintain a public or internal AI transparency register listing all deployed AI systems, their purpose, the types of decisions they influence, and how individuals can obtain more information or contest AI-influenced decisions.

Evidence Requirements

  • AI disclosure notices and UI implementations
  • Transparency register of deployed AI systems
  • Terms of service with AI disclosure provisions
  • User notification records for AI-influenced decisions