Annex A.7
ISO 42001 APPLICATION

Information for Interested Parties

Description

Addresses transparency and communication requirements including AI system disclosure, explainability of decisions, user information provision, and incident communication.

Controls

IDControlDescription
A.7.1Transparency about AI useClear disclosure when individuals interact with AI systems or when AI significantly influences decisions affecting them.
A.7.2Explainability of AI system outcomesProvision of meaningful explanations for AI decisions appropriate to the audience and system risk level.
A.7.3Information for users of AI systemsComprehensive information to AI system users about capabilities, limitations, proper use, and recourse mechanisms.
A.7.4Communication of AI system incidentsTimely and appropriate communication to affected parties about AI system failures, security incidents, or adverse impact...

Implementation Guidance

Deploy AI disclosure mechanisms (visual indicators, notifications) whenever users interact with automated systems. Implement model interpretability tools (SHAP, LIME) providing feature importance and counterfactual explanations. Develop user-facing documentation explaining AI system purpose, accuracy metrics, limitations, and human oversight availability. Establish incident communication protocols with notification thresholds and templates for different stakeholder groups.

Evidence Requirements

AI disclosure notices and user interfaces

Explainability documentation and examples

User guides and AI system cards

Incident communication procedures and logs